anti corruption elearning
In the hyper connected, global workplace, exposure to corruption can come from multiple sources and escalate quickly. The repercussions can be dreadful, not just financially but for the organisation’s brand and reputation with both customers and employees.
anti corruption within elearning
Many organisations understand that at the heart of fighting corruption is having a strong set of values and behaviours that employees come to naturally embody with the minimum of checks and balances. Whilst compliance training is required by law it also needs to engage people, and that can be difficult when attendance is mandated. In our experience the best way to combat this is by bringing to life the issues with emotional impact, in an authentic context of the workplace environment, and the company’s values.
Put another way – why not take the opportunity of mandated training, to positively reinforce your organisation’s culture through some element of emotional storytelling techniques. These unifying moments are incredible rare, particularly with the prevalence of remote working.
quick anti corruption case study
A client approached us to create an e-learning solution that could be rolled out to over 80,000 employees across the world and translated into 21 different languages. The client wanted to take the opportunity to emphasise the inclusivity of the company culture; this was a great opportunity to build a story around the shared responsibility people have, and the need sometimes to work together to combating the warning signs of corruption. The specific aims were to ensure that learners;
- Understood the importance of anti-corruption
- Recognise potential corrupt situations and behaviours
- Identify what they can do to prevent corruption and care about taking effective action
We started the course with a high impact, ‘hearts and minds’ film introducing the gravity of the subject matter, and the consequences of corruption in the wider world, for the business, and the individual.
Then the learner was presented with a series of interactive scenarios representing different possible exposures to bribery, all based within a realistic depiction of their actual work environment. Individuals had to decide for themselves whether there was risk and what actions to take. Rather than passively receiving the information they were immediately required to test and apply their knowledge as they worked through the course. If incorrect choices were made, the correct information was shared again and an explanation to highlight why the original choice was incorrect.
The scenarios were deliberately designed to include instances where an individual would have to work with other members of the team to take the appropriate action. There were also examples of how exposure can occur in people’s private lives.
This approach helped people understand that everyone is responsible for conducting business in an ethical and honest matter. It shared the relevant information in such a way that people had to engage with it and learn what to do if they encounter something suspicious. There was also a list of resources for people to refer to in the future ensuring they know that support is always available.
If compliance training is of interest to you, we would recommend one of our recent blog post ‘Do your staff comply with compliance training? Alongside this, we have two other compliance-based case studies which you can read here and here.