Supporting employees in the new way of working

With large scale change and a shared ambiguity surrounding the future of the workplace, organisations need to be actively setting out to support their staff with accessible and relevant learning solutions.

Moving forward with development 

One of the consequences of Covid-19 has been the fast-tracking of flexible working patterns. Whilst most businesses have been surprised how well they have coped with staff working from home, some are experiencing longer-term complications such as employee isolation, reduced enthusiasm, and departments becoming siloed from each other. 

Employees need to be suitably supported during the transition by being presented with a continued focus on development. When this is presented as a collective endeavour it can be one of the few shared experiences across an entire workforce. Employers could take this as an opportunity to address isolation, by thinking of ‘Learning’ as an opportunity to tell the company story and articulate their employer brand identity.  

digital learning during covid-19

Our digital learning courses are bespoke, and therefore can always reflect the company’s culture and preferred learning style. Individually they may focus on addressing very specific business and product needs, but collectively they can help tell the story of the business. Take a look at the courses we have seen an increase in demand for since lockdown and it is difficult to think of a single department that has not been reached by these topics:

  • Reboarding – updating remote working policies, new health and safety compliance training, advice on new travel policies
  • Sales training – updating dispersed sales teams on new products and benefits
  • New ways of working – i.e. adopting an agile mindset, adopting new remote working software such as Office 365
  • Mental health training – reducing anxiety on the return to work, helping employees recognise the signs of stress, and how to approach others that are showing those signs.  

flexible working patterns 

Research from Eskenzi suggests that 91% of the UK’s office workers would like to remain working from home at least part of the time. We suspect that with such a high percentage flexible working patterns will become the norm, with employees alternating days in the office and at home. This is a sea change in traditional company culture and requires investment to build support structures. 

The good news is that some businesses will likely make savings from downsizing office space and travel and transport costs. We encourage businesses to plough those savings back into digital learning that supports staff as they adjust to the new ways of working. 

In summary, create relevant learning and development courses that reflect the new reality, the company culture, and feel personalised to the individual employee. Time is of the essence; employees have stated that during Covid-19 their mental health has deteriorated, and clear communication and accessible training can help mitigate this, to read more about our work supporting employee wellbeing click here.

To speak to one of our digital learning specialists about how digital learning can help organisations and employees make flexible working successful for all, click on the button below.